Miami auto glass questions, answered.

Monday through Saturday, 8am to 6pm. You can request an appointment online at any hour, and customer service picks up Monday through Saturday, 8am to 6pm.

Same-day appointments are available in most areas. Whether one is open depends on the glass your car takes and the day's schedule, and we give you the options when you call or book.

Year, make and model, or the VIN if you have it. A photo of the damage sent by text to (877) 350-5962 lets us confirm which piece of glass it is.

Hurricane season runs June 1 to November 30. If a storm or a watch is coming, we move appointments in the affected area and call you to pick a new time. We do not install in rain or lightning at any time of year.

Only for the handover. Give the technician the keys at the start and get the safe-to-drive time at the end.

In many, yes. The building usually wants a vendor cleared with the front desk or the association first. Tell us the level, the space and the height limit.

A guest pass in our name or the gate procedure. Some HOAs in Doral, Miramar and Pembroke Pines also ask vendors to sign in, so tell us the rules when you book.

Most of the time. Both front doors need to open fully and the technician needs to reach the whole windshield. A guest space next door also works.

No. For safety we only work where the car is parked off the road, such as a driveway, a parking lot or a garage.

If the car has comprehensive or combined additional coverage, Fla. Stat. § 627.7288 says the deductible does not apply to windshield damage. It covers the windshield only. The insurance page explains the rest.

We help you file your claim. You open it with your insurer, and we provide the glass and invoice details they ask for. After covered work, we bill your insurer directly.

Yes. Send the vehicle details for a quote, and you know the price before anything is booked.

No. Florida law bars shops from offering an inducement for a glass claim, and we offer none.

No. We replace glass only: windshields, door windows, back glass and sunroof glass.

Each install has our lifetime workmanship warranty for as long as you own the vehicle. It covers our workmanship and defects in the glass we install. It does not cover new damage.

52 vehicle makes. Send the year, make and model, and we confirm the part for your car.